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Set Up Remote Support (Mac and Windows)

In this guide, you will find step-by-step instructions on how to set up remote support on Windows.

📘 Instructions

  1. Open the link via the email you were sent

    image-20240517-044211.png

  2. Save and open the program

    image-20240517-044404.png

  3. On the program, you should have a 9 digit code that you can give to the technician to remotely access your device

    image-20240517-044639.png

Once the session has been terminated, we will no longer have access to your device

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