Setup Remote Support (Android)
📘 Instructions
Download “Splashtop SOS“ on your Android device
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Once installed open the application and tap “AGREE“ on the permission that pops up
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Tap on “CONFIGURE“
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Top on “AGREE“
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Tap on “Splashtop SOS“
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Toggle the permission on and press the back button
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The application should now be showing a 9 digit code that you can give to the technician to remotely access your device
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Once the session has been terminated, we will no longer have access to your device