Setup Remote Support (Android)
📘 Instructions
Download “Splashtop SOS“ on your Android device
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Once installed open the application and tap “AGREE“ on the permission that pops up
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Tap on “CONFIGURE“
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Top on “AGREE“
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Tap on “Splashtop SOS“
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Toggle the permission on and press the back button
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
The application should now be showing a 9 digit code that you can give to the technician to remotely access your device
.png?inst-v=12a7b2a0-17c8-4f6c-9eec-972751aecf0b)
Once the session has been terminated, we will no longer have access to your device