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Set Up Remote Support (Mac and Windows)

In this guide, you will find step-by-step instructions on how to set up remote support on Windows.

📘 Instructions

  1. Open the link via the email you were sent

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  2. Save and open the program

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  3. On the program, you should have a 9 digit code that you can give to the technician to remotely access your device

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Once the session has been terminated, we will no longer have access to your device