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Setup Remote Support (Android)

📘 Instructions

  1. Download “Splashtop SOS“ on your Android device

    Screenshot_20240517-125038 (Medium).png

  2. Once installed open the application and tap “AGREE“ on the permission that pops up

    Screenshot_20240517-125111 (Medium).png

  3. Tap on “CONFIGURE“

    Screenshot_20240517-125117 (Medium).png

  4. Top on “AGREE“

    Screenshot_20240517-125125 (Medium).png

  5. Tap on “Splashtop SOS“

    Screenshot_20240517-125135 (Medium).png

  6. Toggle the permission on and press the back button

    Screenshot_20240517-125141 (Medium).png

  7. The application should now be showing a 9 digit code that you can give to the technician to remotely access your device

    Screenshot_20240517-125156 (Medium).png


Once the session has been terminated, we will no longer have access to your device